This website is owned by Best Ukay Ukay Used Cloth & Personal Items Trading LLC, registered in the United Arab Emirates, located in Al Qouz Industrial 2, Warehouse No.1, Dubai, UAE, with a license number 690472. Throughout the site, the terms “we,” “us,” “site,” and “our” refer to Best Ukay Ukay Used Cloth & Personal Items Trading LLC.
By visiting our site and/or purchasing something from us, you engage in our “Service” and accept to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including additional terms and policies. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
You must be of legal age and provide personal information to proceed with registration. Incomplete details are subject to declination without notice.
You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are fully responsible for any activities under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.
We cannot guarantee that unauthorized third parties will never be able to defeat our security measures or misuse your information. You acknowledge that you provide your Personal Information at your own risk. Please refer to our Privacy Policy for further details.
Once your order has been placed, you will be notified via email. Customers have the right to cancel their order before the courier's collection schedule, subject to our Cancellation Policy. International customers must complete payment within three (3) business days, or the transaction will be canceled without prior notice. Items in your cart are not reserved until the order is paid & confirmed. Product availability is not guaranteed as fulfillment depends on stock and production time.
We arrange the delivery of products, with fees calculated at checkout based on the delivery address.Estimated delivery dates provided on our website are for reference only and are subject to potential third-party delays.
We accept the following payment methods: Mastercard, Visa (Debit and Credit), Direct Bank Transfer, Local Transfer, International Transfer, Pay By Link.
Payments must be made using the approved methods above. The full order amount including shipping charge are taken immediately. You are responsible for all fees, including applicable taxes. We are not liable for additional bank charges incurred by you.
For direct bank transfers, send proof of payment to info@bestukayukay.ae via email for tracking. International wire transfers may take up to three days to clear, after which order processing begins.
Ensure your contact, billing, and payment information is up to date. All payment obligations are non-cancelable, and amounts paid are non-refundable.
An invoice is generated upon order completion and sent to your registered email.
Promotion validity will be displayed on our website. Upon entering a coupon or promotional code, the system will validate it. If expired or invalid, an error message will be shown.
We reserve the right to limit or cancel order quantities at our discretion, including orders placed by the same customer, billing, or shipping address.
Products displayed on our website may have limited stock. Once an item is unavailable, it will be marked "sold out."
We reserve the right to correct errors, update product descriptions, modify pricing, and discontinue items without prior notice.
You acknowledge that you assume full risk in using our site and services. To the fullest extent permitted by law, Best Ukay Ukay Used Cloth & Personal Items Trading LLC, its affiliates, employees, and partners shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the site, reliance on any content, or any interruptions, viruses, errors, or security breaches.
Our website and services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted, error-free access or accuracy of content. Product quality, performance, and reliability are subject to third-party factors beyond our control.
Our website may contain links to third-party services. We are not responsible for third-party policies, practices, or transactions.
These Terms of Service shall be governed and construed under the laws of the United Arab Emirates, without regard to conflict of law principles.
We reserve the right to update or modify these Terms of Service at our discretion. It is your responsibility to review this page periodically for changes. Continued use of our site constitutes acceptance of any modifications.
For any inquiries regarding the Terms of Service, please contact us at info@bestukayukay.ae or call +971 56 636 4460.
